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Bellevue University and Departments of Labor to Announce New Partnership to Develop Apprenticeship Programs

North End Teleservices & First Apprentice Will Attend National Apprenticeship Week Event


Posted on: October 30, 2017

Nebraska Lieutenant Gov. Mike Foley will join Bellevue University leaders and representatives from the U.S. Department of Labor (USDOL) and the Nebraska Department of Labor (NEDOL) on Thursday, Nov. 16, at 9 a.m., to announce a new partnership between the University and the Departments of Labor to jointly develop a series of registered apprenticeships for employers in Nebraska and across the country.

Team members from North End Teleservices, a global provider of multi-channel contact center services which is headquartered in northeast Omaha, will be special guests at the National Apprenticeship Week Event, which will be held in the Criss Auditorium located in the Hitchcock Humanities Center on the Bellevue University campus, 1040 Bruin Blvd., in Bellevue, Nebraska.

Bellevue University, one of the nation's leaders in preparing adults for lifelong career success with career-relevant knowledge and skills, is the first four-year educational institution in Nebraska to enter into a partnership through the USDOL Apprenticeship Program. According to University President Mary Hawkins, the University's College of Continuing and Professional Education has already developed a Standards of Apprenticeship (SOA) program for the Office Manager/Front Line Supervisor, with other occupational apprenticeship programs expected to follow.

"Our partnership with the USDOL and the NEDOL exemplifies Bellevue University's commitment to prepare people to thrive in a connected, competitive world," said University President Mary Hawkins. In Nebraska and nationally, apprenticeships continue to grow. According to the USDOL, there are more than 545,000 apprenticeships nationwide in more than 1,000 occupations, including between 5,400 and 10,400 in Nebraska.

Debra Cremeens-Risinger, State Director of the USDOL Office of Apprenticeship, says the new relationship with Bellevue University benefits both individuals seeking employment, as well as employers. "This partnership enables the USDOL to meet the needs of our constituents, who are the American people," she said. "Not only are nine out of 10 of apprentices employed after they complete an apprenticeship, apprentices also earn significantly more over the span of their careers than their peers who don't complete these types of programs. Creemens-Risinger added that employers see positive returns from their investment, as well. "For every dollar spent on apprenticeship programs, employers receive approximately $1.50 in ROI."

The Bellevue University announcement and signing is just one of many National Apprenticeship Week events being held around the country.

According to the USDOL, Registered Apprenticeships include requirements for related classroom instruction and paid on-the-job learning with appropriate supervision. Apprentices who successfully complete the instruction and training receive a nationally recognized, portable certificate of completion.

Carmen Tapio, CEO of North End Teleservices, is proud to be the first workforce partner participating in the partnership. Founded in 2015, North End Teleservices has created more than 50 jobs and now will hire its first apprentice, who will receive training through the BU-USDOL partnership. "Our goal is to employ up to 200 people," said Tapio, "and this partnership will help ensure our employees have the skills needed to support both our current operations and our future customers." North End Teleservices currently provides call center and back office support to local and international clients. The company was named the 2017 Greater Omaha Chamber's Small Business of the Year last spring.

North End's apprentice will have the backing of U.S. President Donald Trump, as well. President Trump signed an Executive Order in mid June supporting the expansion of industry-recognized apprenticeship programs and increased grants for apprenticeship programs.

Rankings that make the grade.

Forbes says it’s high time to recognize universities who do an excellent job at serving working adult learners. They call out the Washington Monthly rankings – in which Bellevue University has earned a Top Ten spot each year they've done the rankings.

See the article here

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